Journey Messaging


Send messages to your guests automatically and with ease.

For happy and more engaged guests.



Say goodbye to a long and time consuming e-mail process.

With Journey Mailing everything works automatically. Booking confirmations, room cancellations, check-in or check-out. For every occasion your guests will receive the right e-mails fully automated.



Booking Confirmation E-Mail

Booking Confirmation E-Mail

The booking confirmation is sent automatically as soon as a booking is received via your Property Management System. In the booking confirmation e-mail you can draw the guests' attention to additional offers and services 📣.

Booking Cancellation E-Mail

If the booking is cancelled, an e-mail will be sent automatically. Here you can point out upcoming events in your hotel 📅.

Booking Cancellation E-Mail
Check-In E-Mail

Check-In E-Mail

With the Check-In E-Mail you can promote cancelling room cleanings with Green Choice 🌱, advertise your hotel restaurant or wellness area and much more. With the integrated digital companion for hotel guests, you can make all your hotel services and offers available and bookable for your guests .

E-Mail right before the Check-Out

Shortly before the check-out date you can inform your guests by e-mail about your Late Check-Out offer ⏰. Your guests can then book the Late Check-Out directly via their own smartphone.

E-Mail right before the Check-Out
Check-Out E-Mail

Check-Out E-Mail

As soon as your guests are checked out, you can integrate your feedback request in the e-mail to improve your hotel ratings ⭐️⭐️⭐️. For all types of e-mails templates are ready to use, which can be sent automatically.

Request now

Attention. No hotel check-in & registration possible for hotel guests. Please contact your hotel directly. Request form exclusively for hotels, hotel staff & people interested in our hotel software.

I'm interested in following solutions:

Tim Wetzel

"Technical equipment such as smartphones, tablets, etc. are developing rapidly. Nearly every 6 month the devices get faster and more efficient. Therefore it was very important to us, finding a partner for our digital guest communication, who is device-independent and adapts quickly. We have found this partner with CODE2ORDER."

More than 1700 hotels successfully use our solution

We work together with the most innovative partners

What you will get, by choosing Journey Mailing for your e-mail marketing activities

JM_Mockup_Funktionen_EN

  • Automated e-mail dispatch
    E-mails are sent automatically when your guests book, cancel, check-in and check-out.
  • Adapt all e-mail texts and formatting
    You can edit and format all texts according to your needs.
  • Customize the e-mail sender
    Your hotel's own e-mail address is displayed as the sender.
  • Schedule your e-mails
    You can specify how many minutes, hours or days after the check-out your e-mails are sent.
  • Send e-mails depending on the booking channel
    For bookings via OTAs you can make sure, no additonal booking confirmations are sent.
  • Send e-mails depending on the room category 
    You can send out different e-mails with differen offers, depending on the room category of your guests.

Start now and get to know our software

More than 95% of our customers would recommend us