The digital travel companion provides a simple and easy solution for your guest communication. Information about room cleaning for the next day or repair work that needs to be done can be reported quickly. Interfaces with operation tools such as HotelKit enables you to process your tasks automatically and more efficiently.
Obtain additional sales with personalised offers and services even before your guests arrive. Promote an additional breakfast, a taxi service or spa-offers to increase your guest engagement prior to arrival. Advertise your tenders and services via push notification - for a straight communication with your guests.
Our technology enables to query feedback while your guests are still available - and react to it right away. Positive feedback is forwarded to public platforms like TripAdvisor directly, while negative feedback remains internal. This makes it possible for you to respond immediately and turn an unsatisfied guest into a happy one.
By integrating your booking engine the digital companion serves as an additional direct booking channel, free of commission to third-party providers. Use push-messages to contact your guests who already left your hotel and boost your direct bookings.
With ‘guests recommend friends’ your guests can easily promote your hotel to their friends and send them a link for their next direct booking via social media.
"Important for us was that we wouldn’t have any expensive initial outlays e.g. for tablets and that the guest wouldn’t be dependent on an app. That’s exactly what CODE2ORDER offers."